Patient Satisfaction Survey

We want to give the best possible service to all our patients. To do this, we would appreciate your feedback. This is entirely voluntary, confidential, and anonymous, if you prefer. It will only take a few minutes of your time, but will potentially benefit yours and others' experience of using Bevan Wilson in the future. Thank you so much for your time.
Very UnsatisfiedUnsatisfiedNeutralSatisfiedVery Satisfied
The appointment time offered
Your enquiry being dealt with efficiently?
The directions to the clinic
Very UnsatisfiedUnsatisfiedNeutralSatisfiedVery Satisfied
Were you greeted in a warm, welcoming manner by non Bevan Wilson Staff?
Was the waiting area acceptable?
Was your treatment given on time?
Was the treatment room clean and professional in appearance?
Were you given an explanation of your diagnosis & treatment?
Was your physiotherapist polite, clear in their discussion with you, and did they let you tell your story?
Did your physiotherapist make a plan of action with you, discussing the options, involving you in decisions as much as you want to be involved?
Do you feel your treatment was effective?
How do you rate the practice overall?
We respect your privacy and will never share your details with 3rd parties.